Terms of Use

Last updated: 18 March 2026

1. Acceptance of Terms

By downloading, installing, or using SafeBowl ("the app", "the service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree to all of these Terms, do not use the app. Your continued use of the app following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

SafeBowl is a mobile application that uses artificial intelligence to help dog owners assess whether foods, plants, and ingredients may be safe or harmful for their dogs. The app also provides pet health tracking, an emergency veterinary clinic locator, and an educational safety database. SafeBowl is designed as a supplementary informational tool and is not a medical or veterinary device.

3. Not Veterinary Advice

The AI-powered safety assessments provided by SafeBowl are for general informational purposes only. They are not a substitute for professional veterinary advice, diagnosis, or treatment. You should always consult a qualified veterinarian regarding any questions about your dog's health, diet, or potential exposure to harmful substances.

The AI system is probabilistic in nature and can produce errors. Specific limitations include:

• The AI may misidentify foods, plants, or ingredients from photos
• Accuracy varies depending on photo quality, lighting conditions, and camera angle
• Breed-specific sensitivities and individual dog allergies may not be fully accounted for
• The AI's training data may not cover all foods, plants, or regional variations
• Mixed or processed foods may contain ingredients not visible in a photo

4. AI Accuracy Disclaimer

SafeBowl's AI scanner uses machine learning models provided by third-party services. By using the app, you acknowledge and accept that:

• The AI can incorrectly classify harmful items as safe (false negatives)
• The AI can incorrectly classify safe items as harmful (false positives)
• No guarantee of accuracy, completeness, or reliability is made regarding any AI assessment
• The AI's performance may vary over time as underlying models are updated
• Ingredient label scanning depends on text legibility and may miss or misread ingredients

5. Subscriptions and Payments

SafeBowl offers free and premium tiers:

• Free tier: A limited number of AI scans per month with access to core features including the safety database and emergency vet finder.
• Premium Monthly: A recurring monthly subscription providing unlimited scans and all premium features.
• Premium Annual: A recurring annual subscription at a discounted rate.
• Lifetime: A one-time purchase for permanent premium access.

All purchases are processed through Apple's App Store and are subject to Apple's terms and conditions. Payment is charged to your Apple ID account at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You can manage and cancel subscriptions in your device's Settings > Apple ID > Subscriptions. Refunds are handled by Apple in accordance with their refund policy.

6. Acceptable Use

You agree not to:

• Use the app for any unlawful purpose
• Attempt to reverse engineer, decompile, or disassemble the app
• Interfere with or disrupt the app's servers, networks, or infrastructure
• Attempt to gain unauthorised access to any part of the service
• Use the app to transmit harmful, offensive, or illegal content
• Use automated tools, bots, or scripts to access the service
• Redistribute, sublicense, or commercially exploit the app or its content

7. Intellectual Property

SafeBowl and its original content, features, functionality, design, and branding are owned by SafeBowl and are protected by copyright, trademark, and other intellectual property laws of the United Kingdom and international treaties. You may not copy, modify, distribute, sell, or create derivative works based on the app without express written permission.

8. User Content

Photos you scan through the app are transmitted to our servers for AI processing and are discarded immediately after analysis. We do not store, retain, or use your photos for any purpose beyond the immediate safety assessment. Pet profiles, health logs, incident records, and other data you create within the app are stored on your device and remain your property. You retain all rights to your content.

9. Assumption of Risk

You expressly acknowledge and agree that:

• You voluntarily assume all risks arising from your use of the app's AI safety assessments when making decisions about what to feed your dog or how to respond to potential exposure to harmful substances
• Dogs have individual sensitivities, allergies, and health conditions that no AI system can fully account for
• You are solely responsible for all decisions regarding your dog's diet, health, and welfare
• You will exercise your own independent judgement and, where appropriate, seek professional veterinary advice before acting on any information provided by the app
• The app is a supplementary tool and not a replacement for veterinary care, professional advice, or your own careful assessment

10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.

SAFEBOWL MAKES NO WARRANTY THAT THE AI ASSESSMENTS WILL BE ACCURATE, COMPLETE, OR RELIABLE. SAFEBOWL MAKES NO WARRANTY THAT THE APP IS FIT FOR THE PURPOSE OF DETERMINING WHETHER ANY FOOD, PLANT, OR SUBSTANCE IS SAFE FOR YOUR PET.

We do not warrant that:

• The app will be uninterrupted, timely, secure, or error-free
• The results obtained from the app will be accurate or reliable
• The quality of any information obtained through the app will meet your expectations
• Any errors in the app will be corrected

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAFEBOWL, ITS DEVELOPER(S), OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE APP, REGARDLESS OF THE THEORY OF LIABILITY.

Without limiting the foregoing, SafeBowl's total cumulative liability to you for all claims arising out of or relating to these Terms or the app shall not exceed the amount you have actually paid to SafeBowl in the twelve (12) months immediately preceding the event giving rise to the claim.

SafeBowl expressly excludes liability for:

• Any harm, illness, injury, or death of any animal arising from or related to reliance on the app's assessments
• Veterinary costs, medical treatment, medication, or other expenses relating to animal health
• Consequential, incidental, or indirect losses of any kind
• Emotional distress arising from adverse pet health outcomes
• Loss arising from any inaccuracy in AI-generated safety assessments

UK Consumer Rights: Nothing in these Terms excludes or limits liability for (a) death or personal injury to humans caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot be excluded or limited under the laws of England and Wales.

12. Indemnification

You agree to indemnify, defend, and hold harmless SafeBowl, its developer(s), officers, directors, employees, agents, licensors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of or reliance on the app and its AI-generated assessments
• Any decisions you make regarding feeding, treating, or caring for your pet based on information from the app
• Any third-party claims of animal harm related to your use of the app
• Your violation of these Terms
• Your violation of any applicable law or regulation

This indemnification obligation shall survive the termination of these Terms and your use of the app.

13. Hold Harmless for Pet Health Outcomes

You expressly acknowledge, agree, and covenant that:

• SafeBowl shall bear no responsibility whatsoever for veterinary bills, pet medication costs, emergency treatment expenses, or any other costs arising from adverse pet health outcomes
• SafeBowl shall bear no responsibility for the loss, injury, illness, or death of any pet
• You waive, release, and forever discharge SafeBowl, its developer(s), and affiliates from any and all claims, demands, causes of action, and liabilities relating to pet health outcomes to the maximum extent permitted by applicable law
• This waiver and release applies regardless of whether SafeBowl's AI provided an inaccurate assessment
• You have read and understood the AI accuracy limitations described in Sections 3 and 4 of these Terms and accept the inherent risks of using AI for pet safety assessments

14. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SafeBowl regarding your use of the app and supersede all prior agreements, understandings, representations, and communications, whether written or oral.

16. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the app, you agree to first attempt to resolve the dispute informally by contacting us at danielmccann1705@gmail.com. If the dispute is not resolved within thirty (30) days of your initial contact, either party may commence formal proceedings.

Any formal legal proceedings shall be brought exclusively in the courts of England and Wales. Both parties consent to the exclusive jurisdiction of such courts.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

18. Contact

If you have questions about these Terms of Use:

Email: danielmccann1705@gmail.com